Ahmad Zainal Abidin has 3 work experiences, as a Staff It Service Desk at Bank BTPN, Staff Claim And Monitoring at Lion Parcel and Staff It Service Desk at Bank BTPN.
Work Experience
Staff It Service Desk
-, Resolving kendala PC user cabang via remote desktop / dameware. -, Pengecekan problem cabang dari sisi IT (hardware, mesin EDC dan Software) Sebagai Layer pertama sebelum di eksekusi pada IT divisi terkait. -, Pengecekan Jaringan Cabang antara kantor pusat ke User dan Server. -, Menganalisa kendala pada aplikasi sebelum di eksekusi pada divisi IT terkait -, Membuat Rekapan seluruh email yang masuk ke email tim service desk, dan membuat laporan akhir hari.
Staff Claim And Monitoring
-. Memonitoring no resi di seluruh indonesia setiap tanggalnya -. Melakukan koordinasi kepada cabang lion parcel di seluruh Indonesia -. Memberikan laporan harian no resi yang sudah diterima oleh penerima
Staff It Service Desk
-, Resolving kendala PC user cabang via remote desktop / dameware. -, Pengecekan problem cabang dari sisi IT (hardware, mesin EDC dan Software) Sebagai Layer pertama sebelum di eksekusi pada IT divisi terkait. -, Pengecekan Jaringan Cabang antara kantor pusat ke User dan Server. -, Menganalisa kendala pada aplikasi sebelum di eksekusi pada divisi IT terkait -, Membuat Rekapan seluruh email yang masuk ke email tim service desk, dan membuat laporan akhir hari.
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1 Education • 1 Experience • 6 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 1 Experience • 5 Skills • 0 Certificate
2 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 3 Experience • 3 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
2 Education • 1 Experience • 3 Skills • 2 Certificate
1 Education • 2 Experience • 9 Skills • 1 Certificate
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