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Ahmad Zainal Abidin has 3 work experiences, as a Staff It Service Desk at Bank BTPN, Staff Claim And Monitoring at Lion Parcel and Staff It Service Desk at Bank BTPN.

Work Experience

November 2019 - Present

Staff It Service Desk

Bank BTPN
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Staff It Service Desk
Specialization
Technical & Helpdesk
Field
IT Support / Helpdesk
Position
Employees (non-management & non-supervisors)
Company
Bank BTPN
Industry
Banking / Financial Services

-, Resolving kendala PC user cabang via remote desktop / dameware. -, Pengecekan problem cabang dari sisi IT (hardware, mesin EDC dan Software) Sebagai Layer pertama sebelum di eksekusi pada IT divisi terkait. -, Pengecekan Jaringan Cabang antara kantor pusat ke User dan Server. -, Menganalisa kendala pada aplikasi sebelum di eksekusi pada divisi IT terkait -, Membuat Rekapan seluruh email yang masuk ke email tim service desk, dan membuat laporan akhir hari.

August 2018 - October 2018

Staff Claim And Monitoring

Lion Parcel
Kota Jakarta Barat, D.K.I Jakarta, Indonesia
Job Title
Staff Claim And Monitoring
Specialization
Logistics / Supply Chain
Field
Other
Position
Employees (non-management & non-supervisors)
Company
Lion Parcel
Industry
Transportation / Logistics

-. Memonitoring no resi di seluruh indonesia setiap tanggalnya -. Melakukan koordinasi kepada cabang lion parcel di seluruh Indonesia -. Memberikan laporan harian no resi yang sudah diterima oleh penerima

November 2019 - Present

Staff It Service Desk

Bank BTPN
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Staff It Service Desk
Specialization
Technical & Helpdesk
Field
IT Support / Helpdesk
Position
Employees (non-management & non-supervisors)
Company
Bank BTPN
Industry
Banking / Financial Services

-, Resolving kendala PC user cabang via remote desktop / dameware. -, Pengecekan problem cabang dari sisi IT (hardware, mesin EDC dan Software) Sebagai Layer pertama sebelum di eksekusi pada IT divisi terkait. -, Pengecekan Jaringan Cabang antara kantor pusat ke User dan Server. -, Menganalisa kendala pada aplikasi sebelum di eksekusi pada divisi IT terkait -, Membuat Rekapan seluruh email yang masuk ke email tim service desk, dan membuat laporan akhir hari.

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3 Education • 0 Experience • 3 Skills • 1 Certificate

2 Education • 2 Experience • 9 Skills • 2 Certificate

1 Education • 0 Experience • 7 Skills • 5 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

2 Education • 2 Experience • 2 Skills • 0 Certificate

1 Education • 2 Experience • 5 Skills • 0 Certificate

1 Education • 1 Experience • 5 Skills • 0 Certificate

1 Education • 3 Experience • 6 Skills • 3 Certificate

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