Danang Susilo has 4 work experiences, as a Quality Assurance dan Operator at PT. Teleplan Indonesia (Service Centre TAM Blackberry), Technician at PT. Internex Indonesia, Quality Assurance & Admin Return at PT. Global Digital Niaga (Blibli.com) and Analyst, Operations (Return Refund - CS) at PT. Shopee International Indonesia.
Work Experience
Analyst, Operations (Return Refund - CS)
• Melakukan analisa terkait kendala return dari Pembeli, Penjual dan Jasa kirim • Melakukan judjing untuk melepaskan dana ke Pembeli atau ke Penjual • Follow up terkait kerusakan dari pihak jasa kirim • Follow up ke Pembeli dan Penjual terkait kendala retur dan memberikan solusi yang terbaik.
Quality Assurance & Admin Return
• Quality Assurance terkait kendala produk yang diretur oleh customer • Admin Quality Assurance melakukan inbound dan outbound terkait barang retur, distribusi barang retur keseluruh Quality Assurance, mengolah dan monitoring terkait penyimpanan barang retur
Technician
• Instalasi GPS Tracker untuk pemasangan dan pencabutan semua tipe mobil dan truck • Maintenance dan service GPS Tracker • Instalasi dan maintenance perangkat hardware untuk support pada proses produksi pabrik
Quality Assurance dan Operator
• Melakukan Quality Assurance terkait kerusakan semua tipe handphone balckberry sebelum dilakukan penanganan service lebih lanjut. • Melakukan pengecekan sinyal terkait handphone yang sudah dilakukan service
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1 Education • 0 Experience • 0 Skills • 0 Certificate
0 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 1 Experience • 4 Skills • 0 Certificate
2 Education • 2 Experience • 3 Skills • 0 Certificate
2 Education • 0 Experience • 2 Skills • 5 Certificate
1 Education • 0 Experience • 6 Skills • 0 Certificate
1 Education • 1 Experience • 4 Skills • 0 Certificate
1 Education • 2 Experience • 9 Skills • 1 Certificate
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