Dede Sulaiman has 3 work experiences, as a Noc Complain Handling at PT Smartfren.tbk, Field Operation at PT Smartfren.tbk and Teknisi at PT Dayasitel.
Work Experience
Teknisi
ditugaskan sebagai teknisi yang mana pekerjaannya melakukan survey, instalasi, troubleshootin pada akses jaringan internet customer
Field Operation
Field Operation tugasnya adalah pengecekan pada BTS/Tower Smartfren apabila terjadi alarm / error untuk dilakukan troubleshooting dan clearing alarm, selain itu bertanggung jawab sebagai PIC untuk berkordinasi dengan vendor / mitra kerja smartfren jika ada keperluan dilapangan / site
Noc Complain Handling
NOC CH adalah bagian dari divisi NOC yang tugasnya untuk mengandling complain dari customer yang bersumber dari Customer service, Media sosial, Sales dan Corporate untuk melakukan pengecekan kualitas jaringan Celluler dan Internet dilokasi customer dan jika terjadi problem pada BTS yang mencover area customer akan dieskalasi ke team terkait untuk dilakukan pengecekan.
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1 Education • 1 Experience • 3 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 2 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 1 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 6 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
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