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Ericson Djoshua Dasar has 2 work experiences, as a Front Desk Agent at HOTEL PESONA BANJARMASIN and Front Desk Agent at HOTEL GSIGN STYLE KUTA TUBAN BALI.

Work Experience

September 2016 - January 2017

Front Desk Agent

HOTEL GSIGN STYLE KUTA TUBAN BALI
JL.RAYA TUBAN NO. 111, KUTA, BALI, Kabupaten Badung, Bali, Indonesia
Job Title
Front Desk Agent
Specialization
Hotel / Tourism
Field
Supervisor / Team Leader
Position
Supervisor/Coordinator
Company
HOTEL GSIGN STYLE KUTA TUBAN BALI
Industry
Hotel / Tourism

Responded to guest requests for special accommodations and made restaurant and tour reservations for them. Provided accurate costs and fees to patrons, confirmed name of account and processed payments. Using a positive attitude at all times and responding quickly, resolved customer complaints, concerns and other issues to their satisfaction.

September 2013 - April 2020

Front Desk Agent

HOTEL PESONA BANJARMASIN
JL. BRIGJEND H. HASAN BASRY NO. 32A KAYUTANGI, Kota Banjarmasin, Kalimantan Selatan, Indonesia
Job Title
Front Desk Agent
Specialization
Hotel / Tourism
Field
Receptionist
Position
Supervisor/Coordinator
Company
HOTEL PESONA BANJARMASIN
Industry
Hotel / Tourism

Welcomed guests and helped them check in at the front desk and engaged in friendly conversations with them. Welcomed 20 guests personally every day to promote friendliness and improve customer satisfaction. Responded to telephone inquiries and transferred calls to correct staff members authorized to solve their issues.

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1 Education • 1 Experience • 3 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 0 Skills • 1 Certificate

2 Education • 0 Experience • 1 Skills • 0 Certificate

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