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Eri Yana has 4 work experiences, as a Call Center Inbound at PT. Teleperformance Indonesia, Call Center Inbound at PT. Strata Consultindo, Call Center Inbound at PT. Prismas Jamintra and Call Center Inbound at PT. Bintang Karya Sarana.

Work Experience

March 2015 - January 2019

Call Center Inbound

PT. Bintang Karya Sarana
Lippo Karawaci Tangerang, Kota Tangerang, Banten, Indonesia
Job Title
Call Center Inbound
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT. Bintang Karya Sarana
Industry
Call Center / IT-Enabled Services / BPO

Bertugas menjawab telepon dari customer yang berkaitan dengan produk/layanan perusahaan.

August 2017 - January 2018

Call Center Inbound

PT. Prismas Jamintra
Lippo Karawaci Tangerang, Kota Tangerang, Banten, Indonesia
Job Title
Call Center Inbound
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT. Prismas Jamintra
Industry
Call Center / IT-Enabled Services / BPO

Bertugas menjawab telepon dari customer yang berkaitan dengan produk/layanan perusahaan.

January 2019 - May 2019

Call Center Inbound

PT. Strata Consultindo
Lippo Karawaci Tangerang, Kota Tangerang, Banten, Indonesia
Job Title
Call Center Inbound
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT. Strata Consultindo
Industry
Call Center / IT-Enabled Services / BPO

Bertugas multitasking sebagai call center, inbound, outbond, live chat dan email dalam melayanai pelanggan.

June 2019 - March 2020

Call Center Inbound

PT. Teleperformance Indonesia
Menara Jamsostek lt. 18 Jl.Gatot Subroto Jakarta Selatan, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Call Center Inbound
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT. Teleperformance Indonesia
Industry
Call Center / IT-Enabled Services / BPO

Bertugas untuk menjawab telepon dan email dari customer seputar produk/layanan perusahaan.

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1 Education • 1 Experience • 2 Skills • 0 Certificate

1 Education • 2 Experience • 1 Skills • 0 Certificate

1 Education • 2 Experience • 4 Skills • 2 Certificate

1 Education • 0 Experience • 2 Skills • 1 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

2 Education • 3 Experience • 9 Skills • 1 Certificate

1 Education • 0 Experience • 6 Skills • 0 Certificate

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