Fadli Hambali has 4 work experiences, as a Customer Service at PT Infomedia Solusi Humanika, Customer Care at PT. Go Online Destinations, Customer Relation at KSO Waskita Triniti and Channel Development at PT. Ignite Technology Indonesia.
Work Experience
Channel Development
1. Mencari apartemen, gedung perkantoran atau rumah sakit untuk bekerjasama di bidang periklanan. 2. Kemudian tunjukkan kepada pengelola gedung dan negosiasikan harga sewa yang tepat. Yang nantinya akan kami sewa tempat khususnya di dalam elevator untuk memasang iklan yang telah bekerjasama dengan perusahaan kami. 3. Membuat laporan mingguan dan bulanan yang akan presentasikan ke Head Channel Development.
Customer Relation
1. Menangani Tenant secara langsung, Email dan whatsapp. 2. Membantu penyewa terkait masalah pembayaran rumah susun, perubahan spesifikasi rumah susun, dan membantu bagian hukum penyusunan PPJB. 3. Buat laporan mingguan dan bulanan dan tunjukkan kepada head customer relation.
Customer Care
1. Menangani pelanggan melalui Livechat, email dan telepon. 2. Membantu pelanggan melakukan pemesanan penerbangan, kereta api, dan hotel. 3. Membantu customer jika terjadi pembatalan pemesanan tiket
Customer Service
Menangani Keluhan Pelanggan secara langsung Membantu Proses terkait kebutuhan pelanggan: kartu hilang, kartu rusak dan peningkatan kartu Menawarkan produk Telkomsel seperti hello card (pascabayar), T-cash, dan top up
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1 Education • 0 Experience • 2 Skills • 0 Certificate
1 Education • 2 Experience • 1 Skills • 1 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 5 Skills • 0 Certificate
1 Education • 1 Experience • 4 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 0 Experience • 3 Skills • 0 Certificate
1 Education • 2 Experience • 2 Skills • 1 Certificate
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