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Faizal Tanjung has 3 work experiences, as a Customer Service Adviser at PT. Teleperformance Indonesia, Operation Analyst at PT. Shopee International and Call Center Inbound at PT MitraComm Ekasarana.

Work Experience

September 2019 - February 2020

Call Center Inbound

PT MitraComm Ekasarana
The East Tower LT.15 Jakarta Selatan, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Call Center Inbound
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT MitraComm Ekasarana
Industry
Banking / Financial Services

Project Jenius Bank BTPN (September 2019 - Februari 2020 : Agent Call Center Inbound Jenius Bank BTPN)

August 2018 - May 2019

Operation Analyst

PT. Shopee International
Sopo Del Tower Lt.30 Jakarta Selatan, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Operation Analyst
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT. Shopee International
Industry
Telecommunication

August 2018 - Feb 2019 : Agent Divisi Call Center. Feb 2019 - Mei 2019 : Agent CCS (Social Media)

February 2018 - August 2018

Customer Service Adviser

PT. Teleperformance Indonesia
Menara Jamsostek Lt.18 Jakarta Selatan, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Customer Service Adviser
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT. Teleperformance Indonesia
Industry
Call Center / IT-Enabled Services / BPO

Campaign Lazada Indonesia 2018 (Feb - April : Agent Customer Service, April - June : Agent CSI, L2 (Agent Level 2), June - August : Agent Advisor LazMall Lazada)

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