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CV Fiesta Kurnia Vicaras

Fiesta Kurnia Vicaras


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About me

Pengalaman Saya Sebagai Customer Service Kurang Lebih Selama 5 tahun Baik Inbound Maupun Outbound. Pengalaman Terakhir Saya Berada Di Divisi Service Recovery Team Dimana Divisi Tersebut Memiliki JobDesk melayani customer dengan case yang sudah aging serta Hard Complain Agar segera case close


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Biodata

She/Her
Married
Islam
*hidden* (29 years old)

Skills & Languages

Mampu Mengoprasikan Phoenix
100/100
Mampu Mengoprasikan Zendesk
100/100
Mampu Mengoprasikan MS.Office
100/100

Preference

Expected position

Customer Service
Customer Service - General

Expected salary

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Current salary

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Expected location

Kota Jakarta Pusat, D.K.I Jakarta, Indonesia

Education

2017 - 2023

Universitas Nasional

Master's degree FISIP - GPA 0

Sedang Berlanjut

2013 - 2017

Universitas Pamulang

Bachelor's degree Sastra Indonesia - GPA 3,74

indigenious Film

Work Experience

August 2020 - April 2023

Customer Operation

Pt Shopee International Indonesia

Menghandle Customer Seller Dan Driver Di Tingkat Hard Complain Melalui Email Dan Telepon ( OutBound Call )

May 2019 - August 2020

Customer Experience

Pt Vads Indonesia (Grab Indonesia)

Menghandle Keluhan User Dan Driver Mengenai Perjalanan Atau Pemesanan Barang Atau Makanan Mereka Melalui telepon

Portfolio & Certificates

doesn't have a portfolio or certificate

https://www.cvlid.com/en/user/fiestakurniavicaras

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1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 3 Skills • 0 Certificate

1 Education • 1 Experience • 4 Skills • 1 Certificate

1 Education • 2 Experience • 2 Skills • 0 Certificate

1 Education • 2 Experience • 3 Skills • 1 Certificate

0 Education • 1 Experience • 0 Skills • 0 Certificate

1 Education • 3 Experience • 2 Skills • 1 Certificate

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