Ibnu Pratikno has 6 work experiences, as a It Support Junior at PT. MITRA REKAYASA UTAMA, It Support at PT. SKILL GLOBALINDO SUKSES, It Staff at PT. CIBUBUR PAINT MASTER, It Helpdesk at PT. ASURANSI CENTRAL ASIA, Digital Marketing Staff at PT. IMAGO KHAZANAH SEJAHTERA and Staff Tata Usaha at SMA NEGERI 2 JONGGOL.
Work Experience
Staff Tata Usaha
1. Mengelola Aplikasi DAPODIK ( Data Pokok Pendidikan ) 2. Mengelola Aplikasi PMP ( Pemetaan Mutu Pendidikan ) 3. Mengelola Aplikasi SPM ( Standar Pelayanan Minimal ) 4. Pengajuan KIP untuk melaksanakan Program PIP 5. Pelayanan Administrasi Tata Usaha 6. Verivikasi dan Validasi Peserta Didik 7. Mengelola Inventaris Sarana dan Prasarana 8. Mengelola Aplikasi Sekolah Kita
Digital Marketing Staff
1. Melakukan pemasaran dan branding produk secara digital 2. Menyusun rencana promosi produk 3. Membuat konsep di berbagai platform sosial media yang digunakan 4. Memelihara dan meningkatkan distribusi konten di media sosial 5. Mengoptimasi peringkat laman dengan menggunakan SEO
It Helpdesk
1. Menerima dan merespon keluhan konsumen lewat email dan telepon. 2. Bekerja sama dengan rekan-rekan di divisi IT agar tercapai tujuan bersama dalam hal kepuasan pelanggan 3. Mengelolad database pelanggan/konsumen yg ingin mengajukan klaim asuransi
It Staff
1. Menerima dan merespon keluhan konsumen lewat email dan telepon. 2. Melakukan follow up kepada konsumen terhadap program after sales service 3. Mengelola website resmi perusahaan
It Support
1. Menangani troubleshooting pada printer, scanner, dan komputer. 2. Melakukan programming aplikasi yang dibutuhkan dengan menggunakan microsoft visual foxpro. 3. Menjaga dan memastikan koneksi Lan dan Wan perusahaan agar tetap terhubung dengan baik 4. Mengelola database perusahaan sebagai administrator
It Support Junior
1. Mengawasi kinerja petugas scanning dokumen. 2. Mengawasi kinerja server perusahaan. 3. Mengirim file hasil scanning ke dalam server perusahaan. 4. Menangani troubleshooting pada printer, scanner, dan komputer 5. Mengelola database perusahaan
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1 Education • 1 Experience • 11 Skills • 0 Certificate
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