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Indra Purnama has 5 work experiences, as a Staf gudang at PT fastfood Indonesia , Desk collection at Adira Quantum multifinance , Agent inbound at PT Gojek Indonesia , Agent email & apps at PT Gojek Indonesia and Agent L2 fintech at PT Gojek Indonesia .

Work Experience

September 2019 - December 2023

Agent L2 fintech

PT Gojek Indonesia
Jalan Kemang timur , Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Agent L2 fintech
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT Gojek Indonesia
Industry
Transportation / Logistics

Following up on complaints from customers who have suffered material losses

August 2017 - September 2019

Agent email & apps

PT Gojek Indonesia
Jalan Kemang timur , Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Agent email & apps
Specialization
Customer Service
Field
Call Center Executive
Position
Employees (non-management & non-supervisors)
Company
PT Gojek Indonesia
Industry
- - - - - - - - - - - - - - -

Receive incoming tickets and analyze each complaint ticket from customers and provide solutions to problems experienced by customers.

September 2015 - August 2017

Agent inbound

PT Gojek Indonesia
Jalan Kemang timur , Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Agent inbound
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT Gojek Indonesia
Industry
Transportation / Logistics

Receive customer questions or complaints by telephone and analyze and provide solutions to customer problems.

September 2014 - September 2014

Desk collection

Adira Quantum multifinance
Jalan raya Matraman , Kota Jakarta Timur, D.K.I Jakarta, Indonesia
Job Title
Desk collection
Specialization
Customer Service
Field
Other
Position
- - - - - - - - - - - - - - -
Company
Adira Quantum multifinance
Industry
Banking / Financial Services

Melakukan reminder kepada customer melalui panggilan telepon

September 2010 - August 2011

Staf gudang

PT fastfood Indonesia
Jln. Raya Bogor Ciracas Jakarta Timur , Kota Jakarta Timur, D.K.I Jakarta, Indonesia
Job Title
Staf gudang
Specialization
Food / Drink / Restaurant Service
Field
Other
Position
- - - - - - - - - - - - - - -
Company
PT fastfood Indonesia
Industry
Food & Drink / Catering / Restaurant

Melakukan pengecekan logistik untuk dikirimkan ke stroe KFC Jabodetabek

Cvlid helps match prospective employees with companies

2 Education • 2 Experience • 0 Skills • 0 Certificate

4 Education • 0 Experience • 1 Skills • 0 Certificate

2 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

2 Education • 1 Experience • 6 Skills • 4 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

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