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LECYA DEKCO has 2 work experiences, as a Receptionist at CV. KARAMATA TRI VISION and Customer Service Administrator at ASIA SMART MEDIA PEKANBARU.

Work Experience

November 2018 - Present

Customer Service Administrator

ASIA SMART MEDIA PEKANBARU
Jl. Tuanku Tambusai Komplek Ruko CNN Blok A No. 9, Labuh Baru Tim., Labuh Baru Tim., Kec. Payung Sekaki, Kota Pekanbaru, Riau 28123, Kota Pekanbaru, Riau, Indonesia
Job Title
Customer Service Administrator
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
ASIA SMART MEDIA PEKANBARU
Industry
Entertainment / Media

Memberi tanggapan terhadap pertanyaan dari pelanggan. Menjawab telepon atau email dari pelanggan. Membantu menyelesaikan masalah dari pelanggan. Menjalin komunikasi dengan pelanggan dari berbagai saluran. Menjelaskan atau menginformasikan produk yang disediakan perusahaan. Membuat proses pesanan, mengisi formulir, dan permintaan pelanggan. Mengarsipkan catatan interaksi dengan para pelanggan. Menjadi penghubung antara pelanggan dengan perusahaan. Memberikan umpan balik kepada pelanggan. Memastikan kepuasan dan kenyamanan pelanggan serta selalu memberikan dukungan.

August 2017 - May 2018

Receptionist

CV. KARAMATA TRI VISION
Jl. Tuanku Tambusai, Tengkerang Bar., Kec. Marpoyan Damai, Kota Pekanbaru, Riau 28122, Kota Pekanbaru, Riau, Indonesia
Job Title
Receptionist
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
CV. KARAMATA TRI VISION
Industry
Entertainment / Media

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2 Education • 1 Experience • 5 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 3 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 4 Skills • 1 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 1 Experience • 2 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

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