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Ocktavia Rusmiyati has 7 work experiences, as a Karyawan at Millenia Outsourcing Company, Staff Purchasing at PT ROTARYANA ENGINEERING, Admin Warranty at PT ROTARYANA PRIMA, Telemarketing at ANZ INSURANCE, Telemarketing at PT ASURANSI JIWA MEGA LIFE, Telemarketing at PT BNI LIFE and Customer Service Officer at PT CENTRAL ASIA FINANCIAL.

Work Experience

February 2018 - April 2020

Customer Service Officer

PT CENTRAL ASIA FINANCIAL
Citicon Tower Lantai 8, Jl. Letjen S. Parman No.Kav. 72, RT.4/RW.3, Slipi, Kec. Palmerah, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11410, Kota Jakarta Barat, D.K.I Jakarta, Indonesia
Job Title
Customer Service Officer
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT CENTRAL ASIA FINANCIAL
Industry
Insurance

- MENERIMA TELP MASUK (INBOUND) - MELAKUKAN TELP KELUAR (OUTBOUND) - MENANGANI COMPLAIN (CUST WALKIN) - MENERIMA DAN MERESPON EMAIL CUSTOMER - MENERIMA DAN MERESPON PESAN WA OUSTOMER - MENGELOLA WEB LIVE CHAT CUSTOMER - SALING KOORDINASI DGN DIVISI LAIN PERIHAL KLAIM DAN TERKAIT KEPESERTAAN POLIS ASURANSI CUSTOMER

September 2015 - December 2017

Telemarketing

PT BNI LIFE
Gedung Bidakara 2 Lantai 2 Jl. Gatot Subroto Kav. 71-73. Jakarta Selatan, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Telemarketing
Specialization
Sales - Finance (Insurance, Stocks, Etc)
Field
Insurance agent
Position
Employees (non-management & non-supervisors)
Company
PT BNI LIFE
Industry
Insurance

- MENAWARKAN ASURANSI KARTU KREDIT (CREDIT SHIELD) - MENAWARKAN ASURANSI JIWA DAN KESEHATAN VIA TELEPON

March 2015 - August 2015

Telemarketing

PT ASURANSI JIWA MEGA LIFE
Ruko Royal Palace Blok C6 / C7 / C31 Jl. DR. Soepomo No.178A Jakarta Selatan 12810, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Telemarketing
Specialization
Sales - Finance (Insurance, Stocks, Etc)
Field
Sales Agent (other financial services)
Position
Employees (non-management & non-supervisors)
Company
PT ASURANSI JIWA MEGA LIFE
Industry
Insurance

MELAKUKAN PENAWARAN ASURANSI JIWA DAN KESEHATAN KE NASABAH VIA TELEPON

August 2014 - February 2015

Telemarketing

ANZ INSURANCE
UOB PLAZA THAMRIN NINE LANTAI 22, Kota Jakarta Pusat, D.K.I Jakarta, Indonesia
Job Title
Telemarketing
Specialization
Sales - Finance (Insurance, Stocks, Etc)
Field
Insurance agent
Position
Employees (non-management & non-supervisors)
Company
ANZ INSURANCE
Industry
Insurance

PENAWARAN ASURANSI KARTU KREDIT (CREDIT SHIELD)

January 2013 - May 2014

Admin Warranty

PT ROTARYANA PRIMA
Jl. Teuku Cik Ditiro 16. Jakarta, 10350, Kota Jakarta Pusat, D.K.I Jakarta, Indonesia
Job Title
Admin Warranty
Specialization
Clerical / Admin Staff
Field
Contract Administration
Position
Employees (non-management & non-supervisors)
Company
PT ROTARYANA PRIMA
Industry
Retail / Merchandise

- MENGATUR JADWAL TEKNISI VISIT KE CUSTOMER UTK REPAIR ATAU SERVICE MAINTENANCE MESIN CUSTOMER - MELAKUKAN PERMINTAAN PENGADAAN BARANG KE PURCHASING DAN KOORDINASI DGN BAGIAN GUDANG - MELAKUKAN MAINTENANCE MESIN GARANSI CUSTOMER - MEMBUAT WEEKLY REPORT - MEMBUAT MONTHLY REPORT - MEMBUAT KAS KECIL DIVISI WARRANTY

December 2010 - January 2013

Staff Purchasing

PT ROTARYANA ENGINEERING
Jl. Cikini III No.80, RT.11/RW.5, Cikini, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10330, Kota Jakarta Pusat, D.K.I Jakarta, Indonesia
Job Title
Staff Purchasing
Specialization
Clerical / Admin Staff
Field
Contract Administration
Position
Employees (non-management & non-supervisors)
Company
PT ROTARYANA ENGINEERING
Industry
Retail / Merchandise

- MENGATUR PENGADAAN BARANG MASUK DAN KELUAR - CEK STOCK BARANG KERJASAMA DGN ORANG GUDANG - MENGATUR KEBUTUHAN SPARETPART CUSTOMER - MEMBUAT WEEKLY REPORT - MEMBUAT MONTHLY REPOTY

July 2010 - December 2010

Karyawan

Millenia Outsourcing Company
Wisma KDS, JL. Mampang Prapatan, Mampang Prapatan, RT.6/RW.3, Mampang Prpt., Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12740, Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Karyawan
Specialization
Sales - Corporate
Field
Other
Position
Fresh graduate/Work experience less than 1 year
Company
Millenia Outsourcing Company
Industry
Telecommunication

- INPUT DATA CUSTOMER PENGAJUAN CC - VERIFIKASI DATA CUSTOMER PENGAJUAN CC

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1 Education • 2 Experience • 5 Skills • 1 Certificate

2 Education • 4 Experience • 5 Skills • 3 Certificate

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1 Education • 1 Experience • 0 Skills • 0 Certificate

1 Education • 1 Experience • 5 Skills • 0 Certificate

0 Education • 1 Experience • 0 Skills • 0 Certificate

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