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r has 3 work experiences, as a Customer Service at r, Perencana Acara Pernikahan at Makna Group and Asisten Peneliti at Universitas Sriwijaya.

Work Experience

September 2017 - June 2019

Asisten Peneliti

Universitas Sriwijaya
Kabupaten Ogan Ilir, Sumatera Selatan, Indonesia
Job Title
Asisten Peneliti
Specialization
Education
Field
Researcher
Position
Employees (non-management & non-supervisors)
Company
Universitas Sriwijaya
Industry
Education

semua kontrak departemen disiapkan dan diserahkan kepada pengacara untuk ditanda tangani dan eksekusi. Bertanggung jawab dalam melaksanakan rancangan untuk penelitian Bekerja keras dalam menyelesaikan masalah pelanggan hingga memuaskan mereka, yang kemudian menghasilkan basis pelanggan yang loyal dan meningkatkan reputasi positif.

February 2019 - Present

Perencana Acara Pernikahan

Makna Group
Kota Palembang, Sumatera Selatan, Indonesia
Job Title
Perencana Acara Pernikahan
Specialization
Customer Service
Field
Other
Position
Employees (non-management & non-supervisors)
Company
Makna Group
Industry
Public Services / Driving Force

- Berkolaborasi dengan vendor luar termasuk toko bunga dan restoran serta mengembangkan hubungan jangka panjang dan membantu para tamu agar menggunakan kontak tersebut untuk memperoleh penawaran layanan dan makanan yang bernilai. - Dengan senang hati menyambut para tamu dan memberikan petunjuk lokasi tempat duduk untuk mempermudah tamu undangan.

March 2020 - July 2020

Customer Service

r
Kabupaten Sleman, D.I Yogyakarta, Indonesia
Job Title
Customer Service
Specialization
Customer Service
Field
Customer Service - General
Position
Fresh graduate/Work experience less than 1 year
Company
r
Industry
Call Center / IT-Enabled Services / BPO

- Mengatasi dan mengurangi keluhan pelanggan dengan penanganan masalah yang sigap, mencapai nilai kepuasan pelanggan yang tinggi. Menyusun laporan dan rekomendasi harian untuk tindakan perbaikkan untuk membantu manajemen senior dalam mengambil keputusan atas pengembangan dalam operasi. - Mengatur tugas harian layanan pelanggan, contohnya yaitu memproses dan mengeluarkan pesanan dana, memproses retur dan pertukaran, dan merekam pengiriman harian.

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1 Education • 0 Experience • 2 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 2 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

1 Education • 2 Experience • 1 Skills • 0 Certificate

2 Education • 0 Experience • 4 Skills • 1 Certificate

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