Rian Pradipta has 2 work experiences, as a Customer Service at PT. Lion Express and Helpdesk at PT. Lion Express.
Work Experience
Helpdesk
Jobdesk Menerima complain dari agent ataupun driver terkait masalah nomor resi paket yang tidak dapat diupdate, ataupun aplikasi yang bermasalah. menerima request yang dibutuhkan oleh agent ataupun driver untuk masalah penambahan user baru ataupun menangani system yang bermasalah.
Customer Service
Jobdesk Menerima call dari customer dan atau agent terkait keluhan baik dari segi barang yang belum sampai atau terkait agent yang ingin mengetahui paket milik customernya. mencatat semua proses nya didalam 1 excel, semua laporan memiliki tiket masalah yang harus diselesaikan oleh 1 user.
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2 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 2 Experience • 6 Skills • 0 Certificate
1 Education • 0 Experience • 3 Skills • 1 Certificate
2 Education • 2 Experience • 6 Skills • 0 Certificate
0 Education • 1 Experience • 6 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
3 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
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