Roby Santoso has 1 work experiences, as a Leader at CRACKING CHAMBER COFFEE CO..

Work Experience

September 2019 - January 2023

Leader

CRACKING CHAMBER COFFEE CO.

Menyiapkan dan menyajikan minuman panas dan dingin, termasuk kopi segar, minuman espresso, dan teh seduh. Memberi pelanggan detail produk seperti campuran kopi dan deskripsi persiapan. Mengikuti standar resep dan penyajian minuman kopi spesial dan Mempertahankan standar perilaku tertinggi dan layanan pelanggan yang dipersonalisasi. Pengalaman pelanggan yang dioptimalkan, melayani setiap tamu dengan sikap tulus, positif, dan antusias. Mempertahankan standar kebersihan dan penanganan makanan yang aman untuk kepatuhan penuh. Mengkordinasi anggota tim untuk mengambil, melayani, dan menyelesaikan pesanan secara akurat dan segera. Menjunjung tinggi standar kebersihan di semua area kerja untuk mematuhi peraturan kesehatan dan keselamatan. Mempertahankan pengetahuan tentang pilihan menu saat ini untuk panduan pelanggan yang akurat dan andal. Menyelesaikan keluhan pelanggan dengan segera, meningkatkan masalah operasional yang lebih besar ke manajemen. Mengatur pilihan alternatif menu untuk tamu melalui kerja sama yang cermat dengan tim dapur. Menunjukkan pengetahuan penuh tentang semua item menu, konten, dan metode persiapan untuk memberikan saran berdasarkan preferensi pelanggan., Indonesia

Job Title

Leader

Specialization

Food / Drink / Restaurant Service

Field

Barista

Position

Employees (non-management & non-supervisors)

Company

CRACKING CHAMBER COFFEE CO.

Industry

Consumer Products / Fast moving consumer goods

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