Santika Amalia Ezra Pramesti Putri has 3 work experiences, as a Customer Service at General Group, Call Center Verifikasi at Perusahaan Outsourcing and Admin Sosmed at Online Shop Hijab dan Turban.
Work Experience
Admin Sosmed
Bertanggung jawab dalam melaksanakan rancangan untuk promosi penjualan hijab/turban. Menyusun strategi komunikasi untuk mencapai kepuasan pelanggan. Bertanggung jawab membuat laporan harian dan bulanan dalam bentuk soft file dan dikirim melalui email.
Call Center Verifikasi
Melakukan verifikasi data untuk pembuatan credit card dengan cara melakukan panggilan telefon kepada yang bersangkutan. Membuat memo atau catatan pada setiap aplikasi yang dikerjakan.
Customer Service
Bertanggung jawab dalam melaksanakan rancangan untuk promosi penjualan. Menyusun strategi komunikasi untuk mencapai kepuasan pelanggan. Melakukan pencatatan dalam buku besar untuk membuat laporan keuangan setiap harinya. Menggunakan software (microsoft excel dan word) untuk mencatat data barang dan menyiapkan laporan keuangan bulanan. Meningkatkan keberhasilan tim dengan membentuk dan menegakkan tujuan penjualan untuk meningkatkan upaya dalam mencapai tujuan tersebut. Bekerja keras dalam menyelesaikan masalah pelanggan hingga memuaskan mereka, yang kemudian menghasilkan basis pelanggan yang loyal dan meningkatkan reputasi positif perusahaan.
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1 Education • 2 Experience • 1 Skills • 0 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
1 Education • 1 Experience • 3 Skills • 1 Certificate
1 Education • 3 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 2 Skills • 0 Certificate
2 Education • 0 Experience • 6 Skills • 0 Certificate
1 Education • 0 Experience • 1 Skills • 1 Certificate
4 Education • 0 Experience • 0 Skills • 0 Certificate
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