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Santika Amalia Ezra Pramesti Putri has 3 work experiences, as a Customer Service at General Group, Call Center Verifikasi at Perusahaan Outsourcing and Admin Sosmed at Online Shop Hijab dan Turban.

Work Experience

October 2019 - November 2019

Admin Sosmed

Online Shop Hijab dan Turban
Kota Yogyakarta, D.I Yogyakarta, Indonesia
Job Title
Admin Sosmed
Specialization
Sales - Retail / General
Field
Other
Position
Employees (non-management & non-supervisors)
Company
Online Shop Hijab dan Turban
Industry
Retail / Merchandise

Bertanggung jawab dalam melaksanakan rancangan untuk promosi penjualan hijab/turban. Menyusun strategi komunikasi untuk mencapai kepuasan pelanggan. Bertanggung jawab membuat laporan harian dan bulanan dalam bentuk soft file dan dikirim melalui email.

February 2020 - March 2020

Call Center Verifikasi

Perusahaan Outsourcing
Kota Yogyakarta, D.I Yogyakarta, Indonesia
Job Title
Call Center Verifikasi
Specialization
Banking / Financial Services
Field
Other
Position
Employees (non-management & non-supervisors)
Company
Perusahaan Outsourcing
Industry
Call Center / IT-Enabled Services / BPO

Melakukan verifikasi data untuk pembuatan credit card dengan cara melakukan panggilan telefon kepada yang bersangkutan. Membuat memo atau catatan pada setiap aplikasi yang dikerjakan.

October 2018 - October 2019

Customer Service

General Group
D.I Yogyakarta, Indonesia
Job Title
Customer Service
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
General Group
Industry
Retail / Merchandise

Bertanggung jawab dalam melaksanakan rancangan untuk promosi penjualan. Menyusun strategi komunikasi untuk mencapai kepuasan pelanggan. Melakukan pencatatan dalam buku besar untuk membuat laporan keuangan setiap harinya. Menggunakan software (microsoft excel dan word) untuk mencatat data barang dan menyiapkan laporan keuangan bulanan. Meningkatkan keberhasilan tim dengan membentuk dan menegakkan tujuan penjualan untuk meningkatkan upaya dalam mencapai tujuan tersebut. Bekerja keras dalam menyelesaikan masalah pelanggan hingga memuaskan mereka, yang kemudian menghasilkan basis pelanggan yang loyal dan meningkatkan reputasi positif perusahaan.

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1 Education • 0 Experience • 0 Skills • 0 Certificate

2 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

3 Education • 2 Experience • 6 Skills • 5 Certificate

1 Education • 0 Experience • 0 Skills • 0 Certificate

2 Education • 0 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 6 Skills • 0 Certificate

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