SEPHIA APRILLIANTI
About me
Customer Service, Call Center, Administrasi
Biodata
Skills & Languages
Preference
Expected position
Expected salary
Current salary
Expected location
Education
SMK Negeri 2 Jakarta Pusat
Kegiatan OSIS dan Rohis. Paskibra tahun 2018 di Gedung Pancasila.
Universitas Dian Nusantara
Acara kolaborasi dengan FKBN DKI Jakarta dalam kegiatan pengabdian kepada masyarakat tahun 2020.
Work Experience
Admin Online
Menjawab chat di fitur komplain follow up pengiriman shipment follow up tiket claim SC update drive info resi kirim ulang, gagal kirim, manual/part (drive shipment manual) proses refund claim selisih ongkir JNE di fitur komplain Follow up komplain barang kurang part
Supervisor Team Leader Telesales
Manage Team TFA sales 4-5 Orang. Briefing Achivement Harian. Laporan Cases Achivemenet.
Admin Marketplace
Handle Chat Shopee dan Tokopedia Upload Drive foto produk Reply Ulasan MP shopee
Crew Store
Kasir Melayani konsumen dengan ramah. Pramuniaga Merapihkan kebersihan dan kerapihan toko. Stock Opname setiap bulan.
Portfolio & Certificates
Magang Kementerian Sekretariat Negara
Arsip Nasional.
Cvlid helps match prospective employees with companies
1 Education • 0 Experience • 0 Skills • 0 Certificate
3 Education • 0 Experience • 1 Skills • 0 Certificate
3 Education • 2 Experience • 2 Skills • 0 Certificate
1 Education • 2 Experience • 0 Skills • 0 Certificate
0 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 2 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 4 Skills • 3 Certificate
1 Education • 1 Experience • 2 Skills • 2 Certificate
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