Shella Lusiana has 5 work experiences, as a Customer Service Email Shopee at PT. Mitracomm Ekasarana, Customer Service Live Chat Lazada at PT. Concentrix Indonesia, Customer First Squad ODR Product at PT. VADS Indonesia, Customer First Squad ODR Product at PT. IGT Solutions and L2 OUTBOUND DILAYANI TOKOPEDIA at PT. IGT SOLUTIONS.
Work Experience
L2 OUTBOUND DILAYANI TOKOPEDIA
Mengolah data invoice yang masuk ke gudang untuk diproses packing sebelum dikirim, melakukan pengecekan stock opname di gudang (pengecekan berkala barang expired, barang rusak, barang retur), menjadwalkan proses docking dan input detail jumlah produk yang datang ke gudang
Customer First Squad ODR Product
Menanggapi, menganalisa dan menemukan solusi untuk kendala user terkait produk di Tokopedia pada Online Dispute Resolution.
Customer First Squad ODR Product
Menanggapi, menganalisa dan menemukan solusi untuk kendala user terkait produk di Tokopedia pada Online Dispute Resolution.
Customer Service Live Chat Lazada
Bertanggung jawab untuk menangani keluhan dan kendala pada Penjual di E-commerce
Customer Service Email Shopee
Bertanggung jawab untuk menangani kendala dan keluhan penjual dan pembeli pada E-commerce
Cvlid helps match prospective employees with companies
2 Education • 3 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
3 Education • 1 Experience • 1 Skills • 1 Certificate
1 Education • 0 Experience • 3 Skills • 1 Certificate
4 Education • 4 Experience • 1 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 3 Skills • 1 Certificate
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