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Sofiatun Hasanah has 4 work experiences, as a Customer Service at Cendana Digital Printing, Agent 147 at Telkom Infomedia, Quality Assurance at Mitracomm Ekasarana and Admin at KSP Maju Makmur Sejahtera.

Work Experience

August 2019 - September 2020

Admin

KSP Maju Makmur Sejahtera
Jl.Ketileng Raya No 38 B Semarang, Kabupaten Semarang, Jawa Tengah, Indonesia
Job Title
Admin
Specialization
Finance - General / Costing Accounting
Field
Accounting & Financial Reports
Position
Employees (non-management & non-supervisors)
Company
KSP Maju Makmur Sejahtera
Industry
Banking / Financial Services

Sebagai admin bertugas untuk pembuatan laporan laba rugi serta neraca keuangan perusahaan.

September 2018 - August 2019

Quality Assurance

Mitracomm Ekasarana
Jl. Brigjen Sudiarto No.104 A, Pandean Lamper, Kec. Gayamsari, Kota Semarang, Jawa Tengah 50249, Kabupaten Semarang, Jawa Tengah, Indonesia
Job Title
Quality Assurance
Specialization
Quality Control
Field
QC / QA
Position
Employees (non-management & non-supervisors)
Company
Mitracomm Ekasarana
Industry
Call Center / IT-Enabled Services / BPO

Sebagai Quality Assurance bertugas untuk mengontrol kualitas dan kuantitas perusahaan agar sesuai dengan target yang diharapkan. Menganalisa hasil, mencari solusi, membuat laporan dan presentasi

July 2014 - June 2018

Agent 147

Telkom Infomedia
Jl. MT. Haryono No.922-924, Peterongan, Kec. Semarang Sel., Kota Semarang, Jawa Tengah 50242, Kabupaten Semarang, Jawa Tengah, Indonesia
Job Title
Agent 147
Specialization
Communication Studies
Field
Other
Position
Employees (non-management & non-supervisors)
Company
Telkom Infomedia
Industry
Call Center / IT-Enabled Services / BPO

Awal bekerja sebagai agent 147, memberikan informasi sesuai dengan kebutuhan customer. Kemudian beralih menjadi agent sosial media, web chat dan facebook. Jobdesk memberikan pelayanan informasi ke customer sesuai dengan kebutuhannya.

January 2011 - June 2014

Customer Service

Cendana Digital Printing
Jalan Mataram No.661A, Wonodri, Semarang Selatan, Wonodri, Kec. Semarang Sel., Kota Semarang, Jawa Tengah 50242, Kabupaten Semarang, Jawa Tengah, Indonesia
Job Title
Customer Service
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
Cendana Digital Printing
Industry
Printing / Publishing

Customer Service memberikan informasi serta melayani kebutuhan customer di bidang percetakan, mulai dari pembuatan surat order hingga packing barang.

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2 Education • 1 Experience • 0 Skills • 0 Certificate

1 Education • 2 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 3 Skills • 0 Certificate

1 Education • 2 Experience • 3 Skills • 0 Certificate

0 Education • 1 Experience • 3 Skills • 0 Certificate

1 Education • 1 Experience • 10 Skills • 0 Certificate

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