Susilawati has 3 work experiences, as a Agent Profiling Consumer at PT Infomedia Nusantara, Leader Profiling Consumer at PT Infomedia Nusantara and Agent Tele Account Management at PT Infomedia Nusantara.
Work Experience
Agent Tele Account Management
Melakukan penawaran produk Telkom dan Telkomsel kepada pelanggan melalui Outbound Call sehingga meningkatkan revenue perusahan
Leader Profiling Consumer
Membuat strategi untuk meningkatkan target harian maupun bulanan. Melakukan Reporting, Monitoring, Analisis dan Evaluasi kinerja underteam. Memberikan Arahan, Motivasi dan Problem solving kepada underteam. Memberikan training keterampilan atau pemantapan. Meningkatkan target underteam. Menjadi PIC Layanan Digital Verifikator (MOSS Indihome)
Agent Profiling Consumer
Melakukan Verifikasi data Pelanggan Telkom dengan target 110 data yang harus valid perhari. Mengupdate kontak pelanggan baik nomor handphone dan email aktif untuk mempermudah pelanggan mendapatkan informasi dari Indihome. Melakukan Verifikasi data Pelanggan yang ingin melakukan pembelian produk di layanan MOSS. Membuat data pelanggan indihome menjadi customer consent.
Cvlid helps match prospective employees with companies
2 Education • 4 Experience • 3 Skills • 1 Certificate
2 Education • 0 Experience • 0 Skills • 0 Certificate
3 Education • 3 Experience • 5 Skills • 0 Certificate
0 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 2 Skills • 3 Certificate
1 Education • 1 Experience • 2 Skills • 0 Certificate
0 Education • 3 Experience • 3 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
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