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Muhammad Novie Warsono memiliki 4 pengalaman kerja, sebagai Telesales Officer di PT Sapta Sarana Sejahtera, Telesales Officer di Citibank NA, Data Analyst di PT ATI Business Group dan Ppic Staff di PT Multikemas Kencana Cemerlang.

Pengalaman Kerja

Juli 2021 - Oktober 2021

Ppic Staff

PT Multikemas Kencana Cemerlang
Kabupaten Klaten, Jawa Tengah, Indonesia
Posisi
Ppic Staff
Spesialisasi
Manufaktur / Operasi Produksi
Bidang
Manajemen
Jabatan
Pegawai (non-manajemen & non-supervisor)
Perusahaan
PT Multikemas Kencana Cemerlang
Industri
Kayu / Fiber / Kertas

Developed production schedules according to deadlines for existing orders and sales forecasting. Worked with engineering, production, and testing departements to implement corrective actions for missed milestones. Developed, released and monitored daily schedules to foster on-time completion of finished products. Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.

September 2015 - Juni 2021

Data Analyst

PT ATI Business Group
Kota Jakarta Pusat, D.K.I Jakarta, Indonesia
Posisi
Data Analyst
Spesialisasi
Penerbangan
Bidang
Manajemen
Jabatan
Supervisor/Koordinator
Perusahaan
PT ATI Business Group
Industri
Call Center / IT-Enabled Services / BPO

Researced and resolved issues regarding integrity of data flow into databases. Identified and documented detailed business rules and use cases based on requirements analysis. Analized SAP transactions to build logical business inteligence model for real-time reporting needs. Produced weekly and monthly report using Excel spreadsheet functions.

November 2013 - Agustus 2015

Telesales Officer

Citibank NA
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Posisi
Telesales Officer
Spesialisasi
Sales - Telesales / Telemarketing
Bidang
Konsultan Telesales
Jabatan
Pegawai (non-manajemen & non-supervisor)
Perusahaan
Citibank NA
Industri
Perbankan / Pelayanan Keuangan

Made average of (number) outbound calls per day. Set up appointments with interest customers according to schedule availability. Opened new accounts and documented personal, demographic and payment information in system. Provided information about available products and services, membership details, and purchase advantages.

Maret 2013 - Oktober 2013

Telesales Officer

PT Sapta Sarana Sejahtera
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Posisi
Telesales Officer
Spesialisasi
Sales - Telesales / Telemarketing
Bidang
Konsultan Telesales
Jabatan
Pegawai (non-manajemen & non-supervisor)
Perusahaan
PT Sapta Sarana Sejahtera
Industri
Layanan Umum / Tenaga Penggerak

Served customers and followed outlined steps of services by phone. Handled (number) calls per day to address customer inquiries and concerns. Resolved problems, improved operations and provided exceptional services.

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2 Pendidikan • 4 Pengalaman • 1 Skill • 0 Sertifikat

1 Pendidikan • 3 Pengalaman • 3 Skill • 3 Sertifikat

1 Pendidikan • 2 Pengalaman • 1 Skill • 2 Sertifikat

1 Pendidikan • 0 Pengalaman • 0 Skill • 0 Sertifikat

1 Pendidikan • 0 Pengalaman • 0 Skill • 0 Sertifikat

0 Pendidikan • 1 Pengalaman • 0 Skill • 0 Sertifikat

1 Pendidikan • 0 Pengalaman • 0 Skill • 0 Sertifikat

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