Benny Rahadi Simangunsong has 1 work experiences, as a Team Leader at PT. Infomedia Nusantara.
Work Experience
Team Leader
1. Menindaklanjuti segala permasalahan pelanggan atau calon pelanggan yang Agent eskalasikan. 2. Memonitoring performansi dan melakukan pembinaan bagi Agent, serta menjamin tercapainya target Key Performance Indicator (KPI) Layanan. 3. Merekomendasikan program improvement dan training Agent. 4. Melakukan coaching & conseling kepada Agent yang menjadi bawahannya. 5. Berkoordinasi dengan Unit lainnya terkait dengan Operasional harian.
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1 Education • 1 Experience • 1 Skills • 2 Certificate
2 Education • 3 Experience • 2 Skills • 1 Certificate
1 Education • 1 Experience • 5 Skills • 0 Certificate
1 Education • 2 Experience • 2 Skills • 1 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
2 Education • 1 Experience • 1 Skills • 1 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 5 Skills • 2 Certificate
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