Febrianti Simbolon has 3 work experiences, as a Account Executive at PT. Dharma Nyata, Contact Center Officer at PT. Mitracomm Ekasarana (Halo BCA) and Customer Service at PT. Mitracomm Ekasarana (PT. Tokopedia).
Work Experience
Customer Service
Bekerja dalam bidang E-Commerce dengan mengatasi kendala di bagian Logistik / pengiriman. Menjadi pihak ketiga untuk menyelesaikan kendala pengiriman antara pihak Penjual dan Pembeli dalam pelayanan Email maupun Sosial Media.
Contact Center Officer
CCO atau sering disebut sebagai Call Center bertugas memberikan informasi yang sesuai dan akurat. Membantu nasabah dalam kendala perbankan baik dalam bidang Credit Card dan Banking dengan memberikan solusi yang sesuai dan menjaga kerahasiaan data pribadi dari kebocoran data.
Account Executive
AE atau Marketing yaitu bertugas untuk menjaga relasi antara Klien lama dengan yang baru. Membuat kesepakatan bersama yang menguntungkan antar kedua belah pihak dan menjaga kestabilan penjualan dari produk yang dimiliki oleh perusahaan, sehingga perusahaan mendapatkan keuntungan dari setiap produk yang ditawarkan.
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1 Education • 4 Experience • 1 Skills • 2 Certificate
0 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 3 Experience • 6 Skills • 1 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 3 Experience • 3 Skills • 0 Certificate
3 Education • 1 Experience • 1 Skills • 7 Certificate
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