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Febrianti Simbolon has 3 work experiences, as a Account Executive at PT. Dharma Nyata, Contact Center Officer at PT. Mitracomm Ekasarana (Halo BCA) and Customer Service at PT. Mitracomm Ekasarana (PT. Tokopedia).

Work Experience

January 2021 - Present

Customer Service

PT. Mitracomm Ekasarana (PT. Tokopedia)
Kota Jakarta Barat, D.K.I Jakarta, Indonesia
Job Title
Customer Service
Specialization
E-commerce
Field
Other
Position
Employees (non-management & non-supervisors)
Company
PT. Mitracomm Ekasarana (PT. Tokopedia)
Industry
Electrical & Electronics

Bekerja dalam bidang E-Commerce dengan mengatasi kendala di bagian Logistik / pengiriman. Menjadi pihak ketiga untuk menyelesaikan kendala pengiriman antara pihak Penjual dan Pembeli dalam pelayanan Email maupun Sosial Media.

December 2017 - December 2020

Contact Center Officer

PT. Mitracomm Ekasarana (Halo BCA)
Kota Tangerang selatan, Banten, Indonesia
Job Title
Contact Center Officer
Specialization
Finance - Corporate Finance / Investments / Retail Banking
Field
Other
Position
Employees (non-management & non-supervisors)
Company
PT. Mitracomm Ekasarana (Halo BCA)
Industry
Call Center / IT-Enabled Services / BPO

CCO atau sering disebut sebagai Call Center bertugas memberikan informasi yang sesuai dan akurat. Membantu nasabah dalam kendala perbankan baik dalam bidang Credit Card dan Banking dengan memberikan solusi yang sesuai dan menjaga kerahasiaan data pribadi dari kebocoran data.

September 2016 - December 2016

Account Executive

PT. Dharma Nyata
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Account Executive
Specialization
Publishing / Printing
Field
Other
Position
Fresh graduate/Work experience less than 1 year
Company
PT. Dharma Nyata
Industry
Entertainment / Media

AE atau Marketing yaitu bertugas untuk menjaga relasi antara Klien lama dengan yang baru. Membuat kesepakatan bersama yang menguntungkan antar kedua belah pihak dan menjaga kestabilan penjualan dari produk yang dimiliki oleh perusahaan, sehingga perusahaan mendapatkan keuntungan dari setiap produk yang ditawarkan.

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1 Education • 1 Experience • 0 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 7 Skills • 0 Certificate

0 Education • 4 Experience • 2 Skills • 0 Certificate

0 Education • 1 Experience • 0 Skills • 0 Certificate

2 Education • 1 Experience • 6 Skills • 3 Certificate

1 Education • 1 Experience • 2 Skills • 0 Certificate

2 Education • 2 Experience • 5 Skills • 0 Certificate

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