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I Gd Rudi Heriyadi has 7 work experiences, as a Assistant Front Office Manager at Ramada Encore Kuta Bali Hotel, Duty Manager at Berry Glee Hotel, Front Office Supervisor at Rumah Luwih by Tauzia, Guest Service Manager at Golden Tulip Essential Denpasar, Front Office Supervisor at 100 Sunset 2 Hotel managed by aston, Guest Service Agent at 100 Sunset 2 Hotel managed by Aston and Bell Boy at Mercure Resort Sanur.

Work Experience

January 2009 - November 2009

Bell Boy

Mercure Resort Sanur
Mertasari St, Sanur, Denpasar Selatan, Denpasar City, Bali 80228, Kota Denpasar, Bali, Indonesia
Job Title
Bell Boy
Specialization
Hotel / Tourism
Field
Other
Position
Employees (non-management & non-supervisors)
Company
Mercure Resort Sanur
Industry
Hotel / Tourism

- Handle checking in guest - Handle checking out guest - Pick up and drop guest to the airport - Pick up luggage guest - Send post card guest to post office

January 2012 - July 2013

Guest Service Agent

100 Sunset 2 Hotel managed by Aston
Jl. Sunset Road No.100C, Kuta, Kabupaten Badung, Bali 80361, Kabupaten Badung, Bali, Indonesia
Job Title
Guest Service Agent
Specialization
Hotel / Tourism
Field
Receptionist
Position
Employees (non-management & non-supervisors)
Company
100 Sunset 2 Hotel managed by Aston
Industry
Hotel / Tourism

- Handle checking in guest - Handle checking out guest - Front Office Cashier - Night audit proses - Handle and follow up guest complain - As an operator - As an bellboy and driver - As an Reservation

July 2013 - June 2014

Front Office Supervisor

100 Sunset 2 Hotel managed by aston
Jl. Sunset Road No.100C, Kuta, Kabupaten Badung, Bali 80361, Kabupaten Badung, Bali, Indonesia
Job Title
Front Office Supervisor
Specialization
Hotel / Tourism
Field
Supervisor / Team Leader
Position
Supervisor/Coordinator
Company
100 Sunset 2 Hotel managed by aston
Industry
Hotel / Tourism

- Prepare the monthly report to Front Office Manager, including Transportation report, Training report, Staff Schedule - Conduct daily briefing with Front Office Staff - Handle and follow up guest complain

June 2014 - March 2015

Guest Service Manager

Golden Tulip Essential Denpasar
Jl. Gatot Subroto Barat No.101, Padangsambian Kaja, Kec. Denpasar Bar., Kota Denpasar, Bali 80118, Kota Denpasar, Bali, Indonesia
Job Title
Guest Service Manager
Specialization
Hotel / Tourism
Field
Supervisor / Team Leader
Position
Supervisor/Coordinator
Company
Golden Tulip Essential Denpasar
Industry
Hotel / Tourism

- Training staff front office - Make and arrange staff front office schedule - Handle and follow up guest complain - Prepare transportation report , training report , petty cash.

March 2015 - August 2015

Front Office Supervisor

Rumah Luwih by Tauzia
Jl. Prof Ida Bagus Mantra Km. 19,9, Lebih, Kec. Gianyar, Kabupaten Gianyar, Bali, Kabupaten Gianyar, Bali, Indonesia
Job Title
Front Office Supervisor
Specialization
Hotel / Tourism
Field
Supervisor / Team Leader
Position
Supervisor/Coordinator
Company
Rumah Luwih by Tauzia
Industry
Hotel / Tourism

- Set up front office - Make budget - Make SOP - Training staff front office - Make schedule

October 2015 - May 2019

Duty Manager

Berry Glee Hotel
Jl. Raya Kuta No.139, Kuta, Kabupaten Badung, Bali 80361, Kabupaten Badung, Bali, Indonesia
Job Title
Duty Manager
Specialization
Hotel / Tourism
Field
Hotel Manager
Position
Manager/Assistant Manager
Company
Berry Glee Hotel
Industry
Hotel / Tourism

- Set up front office - Make budget - Make SOP - Training staff front office - Manage Night Operational Front Office - Maintain Guest Satisfy

May 2019 - November 2020

Assistant Front Office Manager

Ramada Encore Kuta Bali Hotel
Jl. Raya Kuta No.139, Kuta, Kabupaten Badung, Bali 80361, Kabupaten Badung, Bali, Indonesia
Job Title
Assistant Front Office Manager
Specialization
Hotel / Tourism
Field
Hotel Manager
Position
Manager/Assistant Manager
Company
Ramada Encore Kuta Bali Hotel
Industry
Hotel / Tourism

- Set up front office - Make budget - Make SOP - Training staff front office - Manage Operational Front Office - Maintain employee and Guest Satisfy - Make Action Plan about Revenue and saving cost

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3 Education • 6 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 2 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 4 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 0 Skills • 0 Certificate

1 Education • 3 Experience • 0 Skills • 0 Certificate

1 Education • 1 Experience • 2 Skills • 0 Certificate

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