Novi Aristasari has 2 work experiences, as a Direct Customer Consultant at PT. Karang Bali Asli Tur and Contact Center at PT. Infomedia Solusi Humanika.
Work Experience
Contact Center
• Give information to passenger / client per telephone. For example: check in, regulation ticket, rule and policy. • Assist passenger / client to check schedule flight, to make reservation, issued ticket, reschedule / reroute, and refund ticket. • Handle complain about delay, no operation, lost and found baggage.
Direct Customer Consultant
• Correspondence with Europe client both of per mail and telephone • Create the program, give suggestion, and negotiate final price based on characteristic client. • Assist client during tour in Indonesia. Include: preparation arrival and departure, booking accommodation, guide, transfer car, case handling on the spot, and dealing with all payment. • Handling Free Independent Travelers (FIT) or Group Inclusive Tour (GIT)
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1 Education • 1 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 2 Skills • 1 Certificate
1 Education • 4 Experience • 2 Skills • 3 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 1 Certificate
1 Education • 4 Experience • 4 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
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