Nurul Fahilah
About me
Hello, I'm Nurul, Currently an E-commerce Admin at PT Kimia Farma Apotek, leveraging my expertise in Administration Management, Customer Service, and Digital Marketing to enhance the company's online presence. I am skilled in utilizing Microsoft Office and social media platforms.
Biodata
Skills & Languages
Preference
preferences are empty
Education
Universitas Negeri Padang
I graduated from Padang State University (UNP). Bachelor of Public Administration. I also actively participate in several organizations such as: 1. Member of Himpunan Mahasiswa Jurusan Ilmu Administrasi Negara (HMJ Ilmu Administrasi Universitas Negeri Padang) 2. Member of Himpunan Mahasiswa Daerah Kota Sawahlunto, Sumatera Barat
Work Experience
Staff Admin E-Commerce
1. Responsible for managing and maintaining the online store, including product and customer orders (Handling customer inquiries and complaint). 2. Oversees the company's presence on online marketplace Tokopedia. 3. Provides excellent customer service to online shoppers (Responding to customer inquiries via email, phone, or live chat, Resolving customer issues and complaints, Processing returns and exchanges, Providing order tracking information, and Assisting with product recommendations).
Staff Administrasi
1. Provides excellent customer service to online shoppers (Responding to customer inquiries via email, phone, or live chat, Resolving customer issues and complaints, Processing returns and exchanges, Providing order tracking information, and Assisting with product recommendations). 2. Preparing and editing documents, reports, and presentations adn organizing and maintaining files and recordsaking and transcribing minutes of meetings.
Intership Bidang Anggaran
Handling daily administration needs in the office, Perform the main tasks of the finance administration staff / finance admi, Make books and financial reports, Creating archives and data entry.
Portfolio & Certificates
Sertifikat Bahasa Inggris Pare Kediri
linkCvlid helps match prospective employees with companies
1 Education • 1 Experience • 5 Skills • 3 Certificate
1 Education • 1 Experience • 4 Skills • 0 Certificate
1 Education • 2 Experience • 1 Skills • 0 Certificate
1 Education • 0 Experience • 3 Skills • 0 Certificate
1 Education • 2 Experience • 6 Skills • 0 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
2 Education • 0 Experience • 6 Skills • 1 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
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