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CV Nurul Fahilah

Nurul Fahilah


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About me

Hello, I'm Nurul, Currently an E-commerce Admin at PT Kimia Farma Apotek, leveraging my expertise in Administration Management, Customer Service, and Digital Marketing to enhance the company's online presence. I am skilled in utilizing Microsoft Office and social media platforms.


nurul-fahilah-85b967223nurul.fahilah

Biodata

She/Her
Single
Islam
*hidden* (26 years old)

Skills & Languages

Digital Business
95/100
E-Commerce
97/100
Customer Service
97/100
Secretary
84/100
Digital Marketing
95/100
Administrative Management
95/100
Communication
95/100
Micrsoft Office
95/100

Preference

preferences are empty

Education

2017 - 2021

Universitas Negeri Padang

Bachelor's degree Public Administration - GPA 3.39

I graduated from Padang State University (UNP). Bachelor of Public Administration. I also actively participate in several organizations such as: 1. Member of Himpunan Mahasiswa Jurusan Ilmu Administrasi Negara (HMJ Ilmu Administrasi Universitas Negeri Padang) 2. Member of Himpunan Mahasiswa Daerah Kota Sawahlunto, Sumatera Barat

Work Experience

January 2023 - Present

Staff Admin E-Commerce

PT. Kimia Farma Apotek

1. Responsible for managing and maintaining the online store, including product and customer orders (Handling customer inquiries and complaint). 2. Oversees the company's presence on online marketplace Tokopedia. 3. Provides excellent customer service to online shoppers (Responding to customer inquiries via email, phone, or live chat, Resolving customer issues and complaints, Processing returns and exchanges, Providing order tracking information, and Assisting with product recommendations).

September 2022 - December 2022

Staff Administrasi

PT. Etica Sari Pratama

1. Provides excellent customer service to online shoppers (Responding to customer inquiries via email, phone, or live chat, Resolving customer issues and complaints, Processing returns and exchanges, Providing order tracking information, and Assisting with product recommendations). 2. Preparing and editing documents, reports, and presentations adn organizing and maintaining files and recordsaking and transcribing minutes of meetings.

June 2020 - December 2020

Intership Bidang Anggaran

BPKAD (Badan Pengelolaan Keuangan dan Aset Daerah)

Handling daily administration needs in the office, Perform the main tasks of the finance administration staff / finance admi, Make books and financial reports, Creating archives and data entry.

Portfolio & Certificates

Sertifikat Bahasa Inggris Pare Kediri

link
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1 Education • 3 Experience • 6 Skills • 0 Certificate

1 Education • 2 Experience • 3 Skills • 0 Certificate

1 Education • 2 Experience • 7 Skills • 1 Certificate

0 Education • 3 Experience • 0 Skills • 0 Certificate

2 Education • 1 Experience • 3 Skills • 6 Certificate

1 Education • 1 Experience • 0 Skills • 0 Certificate

1 Education • 0 Experience • 3 Skills • 0 Certificate

1 Education • 1 Experience • 5 Skills • 3 Certificate

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