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Nurul Fahilah

***data 隐藏***

关于我

Hello, I'm Nurul, Currently an E-commerce Admin at PT Kimia Farma Apotek, leveraging my expertise in Administration Management, Customer Service, and Digital Marketing to enhance the company's online presence. I am skilled in utilizing Microsoft Office and social media platforms.

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nurul-fahilah-85b967223 nurul.fahilah

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传记资料

她/她

单身

伊斯兰教

*隐藏* (26 岁)

技能和语言

Digital Business

95/100

E-Commerce

97/100

Customer Service

97/100

Secretary

84/100

Digital Marketing

95/100

Administrative Management

95/100

Communication

95/100

Micrsoft Office

95/100

偏好

首选项为空

教育

2017 - 2021

Universitas Negeri Padang

学士学位 Public Administration - 平均绩点 3.39

I graduated from Padang State University (UNP). Bachelor of Public Administration. I also actively participate in several organizations such as: 1. Member of Himpunan Mahasiswa Jurusan Ilmu Administrasi Negara (HMJ Ilmu Administrasi Universitas Negeri Padang) 2. Member of Himpunan Mahasiswa Daerah Kota Sawahlunto, Sumatera Barat

工作经验

一月 2023 - 现在

Staff Admin E-Commerce

PT. Kimia Farma Apotek

1. Responsible for managing and maintaining the online store, including product and customer orders (Handling customer inquiries and complaint). 2. Oversees the company's presence on online marketplace Tokopedia. 3. Provides excellent customer service to online shoppers (Responding to customer inquiries via email, phone, or live chat, Resolving customer issues and complaints, Processing returns and exchanges, Providing order tracking information, and Assisting with product recommendations).

九月 2022 - 十二月 2022

Staff Administrasi

PT. Etica Sari Pratama

1. Provides excellent customer service to online shoppers (Responding to customer inquiries via email, phone, or live chat, Resolving customer issues and complaints, Processing returns and exchanges, Providing order tracking information, and Assisting with product recommendations). 2. Preparing and editing documents, reports, and presentations adn organizing and maintaining files and recordsaking and transcribing minutes of meetings.

六月 2020 - 十二月 2020

Intership Bidang Anggaran

BPKAD (Badan Pengelolaan Keuangan dan Aset Daerah)

Handling daily administration needs in the office, Perform the main tasks of the finance administration staff / finance admi, Make books and financial reports, Creating archives and data entry.