Yulia Dwiyanti Kumala has 2 work experiences, as a Card Delivery Officer at PT BANK CIMB NIAGA and Head Of Customer Service at PT BANK CIMB NIAGA.
Work Experience
Head Of Customer Service
Sebagai Head Customer Service saya mencoba selalu untuk mendampingi teman - teman Customer Service dalam menghandle keluh kesah nasabah. Mencoba untuk meminimalisir resiko Perbankan nasabah dan Resiko terhadap Perusahaan itu sendiri. Memanage waktu guna membagi pekerjaan yang ada antar sesama karyawan. Selalu menjaga environment dilingkungan kerja agak kerja lebih kondusif dan karyawan nyaman dalam bekerja.
Card Delivery Officer
Pekerjaan rutin yang tiap hari dilakukan adalah mengirimkan kartu kartu kredit nasabah sesuai alamat korespondensi yang tertera di system. Dimana kita bekerja sama dengan beberapa vendor pengiriman untuk mengirim kartu tersebut. Data yang dikirim berupa soft copy untuk mencocokkan antara fisik kartu dengan data nasabah yang akan dikirim.
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1 Education • 3 Experience • 7 Skills • 7 Certificate
2 Education • 1 Experience • 1 Skills • 1 Certificate
2 Education • 0 Experience • 2 Skills • 1 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 2 Experience • 1 Skills • 0 Certificate
1 Education • 0 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
4 Education • 5 Experience • 3 Skills • 0 Certificate
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