Dede Nuryati
About me
Seorang yang bertanggubgjawab, jujur, disiplin, adaptif, komunikatif, serta mampu bekerja secara individu maupun kelompok
Biodata
Skills & Languages
Preference
preferences are empty
Education
Universitas Singaperbangsa Karawang
Mengikuti organisasi FORMADIKSI UNSIKA sebagai sekretaris dari Divisi Ekonomi
Work Experience
Call Center Officer
· Menjawab pertanyaan nasabah mengenai informasi perbankan yang diperlukan secara tuntas. · Menyelesaikan permintaan dan keluhan nasabah sebatas kewenangan yang dimiliki. · Mencatat permintaan dan keluhan nasabah yang tidak dapat diselesaikan dengan teliti. · Melayani nasabah sesuai prinsip SMART SOLUTION (Sigap, Menarik, Antusias, Ramah, Teliti, Simak, Open mind, Lengkap (berikan value dan solusi), Utamakan Nasabah, Telling Solution, Insiatif, On Time , dan Follow up) dan berorientasi pada pencapaian service level yang prima. · Memberitahu Team Leader dengan segera jika ditemui kasus khusus yang harus segera diselesaikan. · Menjaga aset perusahaan seperti meja kerja, kursi kerja, PC, telepon, head set, user ID dan menggunakannya secara bertanggung jawab.
Portfolio & Certificates
Uji kompetensi Akuntansi
Cvlid helps match prospective employees with companies
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 3 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 14 Skills • 12 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 3 Experience • 3 Skills • 3 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 10 Skills • 0 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
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