Frans Juri Ricardho
About me
Sebagai seorang yang dikenal ramah, sopan dan murah senyum, saya memiliki komitmen tinggi terhadap pekerjaan yang saya lakukan, khususnya dalam dunia kerja saya ingin berhasil dalam melakukan tugas dan tanggung jawab.
Biodata
Skills & Languages
Preference
preferences are empty
Education
SMU PGRI 4
Work Experience
Contact Center
Inbound - Menerima panggilan masuk melalui call center untuk membantu pertanyaan ataupun keluhan nasabah. Sosial Media Ticketing Admin - Melayani pertanyaan atau informasi produk melalui kanal media sosial seperti WhatsApp, Instagram, ataupun Facebook. - Membuat laporan nasabah jika mengalami nasabah mempunyai kendala ataupun keluhan. Customer Service Digital - Handle nasabah yang datang ke kantor cabang. - Memberikan informasi atau solusi sesuai kebutuhan nasabah.
Validation Officer
- Validasi dan verifikasi data calon user Akulaku - Melakukan verifikasi melalui phone untuk menghindari indikasi fraud - Memeriksa kelayakan dan keaslian dokumen calon user Akulaku
Desc Collection
- Reminder tagihan seblum jatuh tempo - Melakukan proses penagihan via call - Memastikan customer untuk bayar tepat waktu
and 3 other experiences
Portfolio & Certificates
Customer Service
linkCvlid helps match prospective employees with companies
1 Education • 1 Experience • 1 Skills • 1 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 2 Experience • 0 Skills • 0 Certificate
3 Education • 5 Experience • 6 Skills • 2 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
2 Education • 1 Experience • 4 Skills • 0 Certificate
4 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 4 Experience • 3 Skills • 0 Certificate
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