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Frans Juri Ricardho has 6 work experiences, as a Assisten Kepala Toko at PT.Indomarco Prismatama, Teller at PT.Bank Central Asia,Tbk, Safety at PT.Acset Indonusa,Tbk, Desc Collection at PT.Swakarya Insan Mandiri, Validation Officer at PT.Konvergensi Mitra Solusi (Akulaku) and Contact Center at PT.Asia Outsourcing Services (Bank Jago).

Work Experience

May 2021 - Present

Contact Center

PT.Asia Outsourcing Services (Bank Jago)
Kota Jakarta Utara, D.K.I Jakarta, Indonesia
Job Title
Contact Center
Specialization
Banking / Financial Services
Field
Other
Position
Employees (non-management & non-supervisors)
Company
PT.Asia Outsourcing Services (Bank Jago)
Industry
Call Center / IT-Enabled Services / BPO

Inbound - Menerima panggilan masuk melalui call center untuk membantu pertanyaan ataupun keluhan nasabah. Sosial Media Ticketing Admin - Melayani pertanyaan atau informasi produk melalui kanal media sosial seperti WhatsApp, Instagram, ataupun Facebook. - Membuat laporan nasabah jika mengalami nasabah mempunyai kendala ataupun keluhan. Customer Service Digital - Handle nasabah yang datang ke kantor cabang. - Memberikan informasi atau solusi sesuai kebutuhan nasabah.

July 2018 - April 2020

Validation Officer

PT.Konvergensi Mitra Solusi (Akulaku)
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Validation Officer
Specialization
Banking / Financial Services
Field
Analyst
Position
Employees (non-management & non-supervisors)
Company
PT.Konvergensi Mitra Solusi (Akulaku)
Industry
Banking / Financial Services

- Validasi dan verifikasi data calon user Akulaku - Melakukan verifikasi melalui phone untuk menghindari indikasi fraud - Memeriksa kelayakan dan keaslian dokumen calon user Akulaku

March 2017 - September 2017

Desc Collection

PT.Swakarya Insan Mandiri
Indonesia
Job Title
Desc Collection
Specialization
Customer Service
Field
Customer Service - General
Position
Employees (non-management & non-supervisors)
Company
PT.Swakarya Insan Mandiri
Industry
Telecommunication

- Reminder tagihan seblum jatuh tempo - Melakukan proses penagihan via call - Memastikan customer untuk bayar tepat waktu

April 2016 - July 2016

Safety

PT.Acset Indonusa,Tbk
Kota Bekasi, Jawa Barat, Indonesia
Job Title
Safety
Specialization
Engineering - Civil / Construction / Structural
Field
Other
Position
Employees (non-management & non-supervisors)
Company
PT.Acset Indonusa,Tbk
Industry
Repair & Maintenance Services

- Melakukan program K3, - Meninjau dan report performa K3, - Melakukan pengawasan terhadap para pekerja

March 2015 - September 2015

Teller

PT.Bank Central Asia,Tbk
Kota Jakarta Selatan, D.K.I Jakarta, Indonesia
Job Title
Teller
Specialization
Banking / Financial Services
Field
Banking / Retail Branch Operations
Position
Employees (non-management & non-supervisors)
Company
PT.Bank Central Asia,Tbk
Industry
Banking / Financial Services

- Transaksi setor dan tarik uang nasabah - Transaksi cek dan giro - Transaksi valas

September 2010 - October 2014

Assisten Kepala Toko

PT.Indomarco Prismatama
Kota Jakarta Timur, D.K.I Jakarta, Indonesia
Job Title
Assisten Kepala Toko
Specialization
Sales - Retail / General
Field
Other
Position
Employees (non-management & non-supervisors)
Company
PT.Indomarco Prismatama
Industry
Retail / Merchandise

- Pelayanan konsumen - Fokus peningkatan sales toko - Stock opname harian, mingguan, dan bulanan - Menyusun rencana anggaran kas toko

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1 Education • 0 Experience • 4 Skills • 0 Certificate

1 Education • 3 Experience • 0 Skills • 0 Certificate

1 Education • 2 Experience • 3 Skills • 0 Certificate

4 Education • 2 Experience • 3 Skills • 1 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

2 Education • 1 Experience • 2 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

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