Yasri Faqod
About me
I am a customer service specialist with more than 5 years of work experiences. I have a high willingness to learn and well adapt. I've been working as a contact center officer that handle three channels (call, email and live chats). And also as a back office in Customer Service Industry
Biodata
Skills & Languages
Preference
Expected position
Expected location
Education
UIN Walingsong Semarang
During college I was active in Arabic language organizations. I can do speak, writing in English or Arabic pretty well. I even being a deputy chairman of the organization
Work Experience
Agent contact service
In contact center industry we are required to be able to answer all customer questions and problem according to their needs. During become agent contact center, I do even in Lazada project for handling email, chat and call. After that I was transferred to the Unilever project and now I'm in Danone project handling sosial media, email and call. I think it is quite advantageous to have many skills,because it can help me in solving customer problems.
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1 Education • 1 Experience • 1 Skills • 0 Certificate
2 Education • 1 Experience • 2 Skills • 0 Certificate
1 Education • 1 Experience • 4 Skills • 4 Certificate
1 Education • 2 Experience • 4 Skills • 0 Certificate
1 Education • 1 Experience • 2 Skills • 2 Certificate
1 Education • 0 Experience • 3 Skills • 0 Certificate
1 Education • 2 Experience • 5 Skills • 0 Certificate
1 Education • 1 Experience • 4 Skills • 8 Certificate
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